AI call agents that automate inbound and outbound calls
INBOUND AND OUTBOUND CAPABILITIES
Handle both inbound & outbound AI calling at scale
Fully automated inbound and outbound AI call handling with built-in call analytics and automation workflows
Outbound
- Bulk outbound AI phone calls at scale
- Lead qualification and customer verification
- Appointment booking and confirmations
- Performs intelligent retries based on call status and timing rules
- Follows structured conversation logic with controlled guardrails
Inbound
- Answer customer enquiries automatically
- Provide accurate responses using pre-trained business knowledge
- Route calls based on intent or conditions
- Handle high call volumes without delays
- Operate continuously without downtime
LANGUAGES AND ACCENTS
Human-like conversations with local accents
- AI call agents support English, Chinese, Malay and additional configurable languages
- Optimized for natural local accents across multiple languages
- Natural pronunciation tuned for local speech patterns
- Configurable voice selection for different customer demographics and regions
Each AI phone call feels natural and familiar, improving engagement and response rates
Voice Customization
Customize voice, tone, and conversation style
- Control tone, pacing, length and conversational delivery parameters
- Configure formal, casual, friendly, or professional voice behavior
- Select from diverse neural voices optimized for phone conversations
- Dynamically adjust tone based on intent and conversation context
Maintain brand-aligned communication at scale
Stable Logic and Guardrails
Consistent, Controlled, and Reliable AI Calling Logic
- Configure structured call flows using decision trees and logic rules
- Control responses based on caller intent and conditions
- Enforce guardrails to ensure safe and compliant responses
- Reliable handling of edge cases
- Consistent and predictable responses
Maintain full control over how your AI phone agent communicates
Real AI call agent conversations
Hear how our AI call agent sounds
Lead Qualification Call
"Hi Linda, this is Sarah from ABC Realty. You recently enquired about a unit in Orchard — just checking if you're still exploring options. I can also share a few similar listings if you're interested."
Appointment Reminder
"Hi John, this is a reminder from Smile Dental Clinic. You have an appointment scheduled tomorrow at 3 PM with Dr. Tan. If you need to reschedule, feel free to let us know."
Customer Feedback Collection
"Hi Alex, thanks for visiting Paul Café yesterday. On a scale of 1 to 5, how would you rate your experience? Your feedback helps us improve and serve you better."
Customer Re-engagement
"Hi Jess, this is Restaurant ABC. We haven't seen you in a while — we're offering you a complimentary drink this weekend. Would you like me to reserve a table for you?"
Want to hear your own business workflow instead?
Claim your FREE custom AI prototype in English, Mandarin or Malay with localized regional accents.
call infrastructure
Enterprise capabilities for AI calling at scale
Infrastructure designed for reliable, scalable, and intelligent AI calling at scale
Branded call ID
Display your business name when your AI voice agent calls customers to improve trust and answer rates
Batch Calling
Launch outbound AI calling campaigns to thousands of contacts with intelligent pacing and retry logic
Smart Call Routing
Automatically route calls to the right AI call agent or human team based on intent, availability, or workflow rules
Inbound & outbound call handling
Handle incoming and outgoing calls autonomously using the same AI voice agent platform
SIP Trunking
Integrate with your existing phone numbers and telephony providers system for seamless inbound and outbound AI calling
AI call agent audio samples