Privacy Policy

Last updated: 1 January 2026

This Privacy Policy explains how OpenGreet.ai (“we”, “us”, or “our”) collects, uses, and protects your information when you use our website and AI voice agent platform.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company details
• Usage Data: Pages visited, interactions, IP address, browser type, and device information
• Communication Data: Call recordings, transcripts, and feedback collected through our AI voice agents
• Customer Data: Information provided by your end users when interacting with AI-powered calls

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services
• Power AI voice agents and process conversations
• Generate analytics, insights, and reports
• Communicate with you regarding your account or inquiries
• Maintain security, prevent fraud, and comply with legal obligations

3. AI & Call Data Processing

Our platform processes voice conversations and related data to:

• Analyze sentiment, intent, and outcomes
• Generate transcripts and summaries
• Enable automation workflows and follow-up actions

You are responsible for ensuring that appropriate consent is obtained from your end users where required by applicable laws.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience.

These may include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand usage patterns (e.g., Google Analytics)
• Performance Cookies: Improve speed and user experience
• Marketing Cookies (if applicable): Used for tracking and advertising

You can control or disable cookies through your browser settings.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers (e.g., hosting, infrastructure, analytics tools)
• Third-party integrations authorized by you
• Legal authorities when required by law

6. Data Storage & Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system is completely secure.

7. Data Retention

We retain data only as long as necessary for:

• Service delivery
• Legal compliance
• Legitimate business purposes

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent
• Object to certain processing

9. International Data Transfers

Your data may be processed in jurisdictions outside your country where our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact Us

If you have any questions, please contact us at:

hello@opengreet.ai