AI Call Automation ROI Calculator

Calls Automated Per Year

We multiply your daily call volume by 250 working days a year, then apply your chosen automation rate. If your team handles 150 calls a day and you set automation at 75%, that's roughly 28,125 calls a year handled by AI instead of staff in Year 1.

Staff Hours Freed

Automated calls are multiplied by your average call duration to get total minutes freed, then converted to hours. This is the time your team no longer needs to spend on calls AI now handles.

Equivalent Staff Capacity Freed (FTE)

Total minutes freed is divided by standard annual working hours, 2,080 hours based on a 40-hour work week across 52 weeks, converted to minutes. This expresses your time savings as a number of full-time staff equivalents, a practical way to see how many additional hires the same call volume would otherwise require.

Year 1 Potential Savings

This is your equivalent staff capacity freed multiplied by your annual salary cost per staff member. It represents the gross value of time and capacity returned to your business in the first year, before any OpenGreet subscription cost is deducted.

% of Payroll

Year 1 savings shown as a percentage of your total current payroll for staff handling calls, calculated as gross saving divided by total payroll for your current team size. This gives a quick sense of scale relative to your existing cost base.

Year-by-Year Projection & Annual Growth Rate

Starting from your Year 1 call volume, each following year's call volume is increased by your chosen annual growth rate before the same automation and savings calculation is applied. This models a growing business, rather than assuming flat call volume over 5 years, since most businesses using OpenGreet are scaling, not staying static.

5-Year Compound Savings

The bar chart shows each year's individual savings, recalculated using that year's grown call volume. The line shows the cumulative total across all 5 years, each year's saving added to the running total. The total 5-year figure shown in the dark summary box is the sum of all 5 years combined.

Why We Show Gross Savings, Not Net

We intentionally show gross savings rather than subtracting a specific OpenGreet plan cost, since the right plan depends on your call volume and features needed. This keeps the comparison honest and lets you weigh the gross opportunity against your actual plan cost separately. Use the form below for a tailored net savings estimate based on your specific plan.

Figures are estimates based on the inputs you provide and standard working-hour benchmarks. Actual results vary based on your specific call types, team performance, and business context.